Team Goemkarponn
Panaji: A two-day State-level Awareness and Sensitisation Workshop on User Experience and Design System was held on November 6 and 7 at the Commercial Tax Department in Altinho, Panaji. The program focused on improving the quality, accessibility and design of public-facing e-services by promoting better UX and UI practices across government departments.
The workshop was organised by the Ministry of Electronics and Information Technology through the National E-Governance Division, in partnership with the National Informatics Centre and the Department of Information Technology, Electronics and Communications of the Government of Goa. Officials from various state departments attended the sessions, which covered both conceptual understanding and real-world application of user-centric design for government platforms.
The inauguration was attended by Kabir Shirgaonkar, Director of the Department of Information Technology, Electronics and Communications, and Sameer Datar, State Informatics Officer at NIC Goa. In his welcome remarks, Shirgaonkar encouraged participants to focus on the value of strong UI and UX in government applications. He stressed that the insights from the workshop should be applied directly to departmental websites and mobile services to improve citizen experience.
The first day featured five detailed sessions that explored design thinking, accessible design, UX/UI demonstrations and the UX4G initiative. One session examined the Digital Personal Data Protection Act, 2023 and discussed how thoughtful design choices can support compliance and build public trust.
Experts from NeGD and NIC conducted the sessions, including Ajeet Kumar, Neeta Tandon, Aparajita Singh, Stuti Sharma, Prapti Bhardwaj and Priyanshu Yadav.
After a full day of presentations and discussions, the workshop continued on day two with practical training focused on the UX4G platform. Participants gained hands-on experience in applying user-centric design principles to create more intuitive and effective e-governance services, reinforcing the broader goal of improving digital interactions for citizens across Goa.
