Team Goemkarponn
Margao: A travel agent based in Malbhat has lodged a formal complaint with the Station House Officer of Margao Police Station alleging abuse and threats by a police constable over a Tatkal railway ticket booking.
Ranjit Nishad, proprietor of S M Tours & Travels located at Apollo Victor Hospital Complex, Malbhat, stated in his written complaint that on February 16, 2026, Constable Arbaz Khan allegedly contacted him seeking assistance in booking a Tatkal train ticket from Margao to Jhansi for travel on February 17.
According to Nishad, the constable called after 11:20 am requesting a Tatkal ticket on the Goa Express and Mangala Express routes. The travel agent claimed he informed the constable that Tatkal bookings are subject to availability and that the quota is usually exhausted by 11 am, making confirmation difficult after that time. Despite this, he agreed to try upon insistence.
Nishad further stated that another person identified as Pranay also called around 11:30 am and spoke politely, and he was similarly informed about the low chances of confirmation.
However, when the ticket could not be booked as the Tatkal quota had already been exhausted, Nishad alleged that Constable Arbaz Khan began abusing him over the phone, used foul language, and threatened to damage his shop and equipment. He further alleged that the constable warned him of “dire consequences” and said he would personally confront him.
In his complaint, Nishad has requested that the matter be investigated and appropriate action be taken. He has also expressed willingness to provide supporting documents, including communication records, if required.
Police have yet to issue an official statement on the complaint.
