New Delhi: A global Microsoft outage has begun affecting airline operations in India, resulting in flight cancellations and delays in Delhi. SpiceJet reported disruptions on Friday morning, cancelling three flights and delaying two others due to technical issues linked to the outage.
The three cancelled SpiceJet flights were operating on the Delhi to Pune, Delhi to Leh and Delhi to Mumbai routes. Two other services, connecting Delhi with Darbhanga and Mumbai, were delayed.
Meanwhile, Air India has confirmed that its flight operations remain unaffected despite the widespread disruption. The airline is closely monitoring the situation and has stated that its communication channels continue to function normally.
To prevent interruptions in passenger communication, Air India has temporarily rerouted its email traffic. The airline has also maintained its standard response timeline of 24 hours for customer emails.
IndiGo and Akasa Air have issued advisories asking passengers to monitor flight-related information and check their booking status before travelling to the airport. Delhi Airport has also released a passenger advisory, urging travellers to verify their flight schedules in advance to avoid inconvenience.
The disruption comes after a widespread technical outage affected several Microsoft services, including Outlook and Microsoft 365 applications, on Thursday. Users across different regions reported difficulties accessing email accounts and other workplace services, including Microsoft Teams.
Microsoft acknowledged the technical problems, particularly affecting access to Exchange Online mailboxes through multiple connection methods in the Americas. The company said it was investigating the issue and testing a possible fix to restore normal services.
The outage has raised concerns across the aviation sector, as airlines increasingly depend on digital platforms for passenger communication and operational coordination. Travellers have been advised to check directly with their respective airlines for the latest flight updates before beginning their journey.
