DABOLIM: A male passenger onboard an Air India flight from Goa physically assaulted a crew member, and the unruly passenger was handed over to the security personnel after landing at the Delhi airport.
“The said passenger verbally abused the crew members and then went on to physically assault one of them on board. On landing at Delhi airport, the passenger continued with the unprovoked, aggressive behaviour and was handed over to the security personnel. We have also reported the incident to the regulator,” an Air India spokesperson said in a statement on Tuesday.
Further details about the incident could not be immediately ascertained.
“Safety of our crew and passengers is of utmost importance to us, and we strongly condemn this unruly behaviour of the passenger. We will offer all support to the affected crew members,” the spokesperson said.
As per the rules, unruly passenger behaviour can be classified into three levels.
Unruly behaviour such as physical gestures, verbal harassment and unruly inebriation are classified as Level 1, while physically abusive behaviour like pushing, kicking or sexual harassment is classified as Level 2.
Life-threatening behaviour such as damage to aircraft operating systems, physical violence like choking and murderous assault are considered Level 3.