New Delhi: A fire at a third party data centre triggered a significant disruption to Google Cloud services in India, affecting customers across several major cities and causing intermittent network issues.
Google Cloud confirmed that the incident led to an emergency power shutdown at the affected facility, resulting in the isolation of a local point of presence in Delhi. The outage reduced network capacity across the National Capital Region and impacted the flow of internet traffic in surrounding areas.
The disruption affected network operations in Delhi, Mumbai, Chennai and nearby regions, with users experiencing periods of increased latency and slower connectivity. Such interruptions can have a widespread impact, affecting websites, mobile applications, enterprise systems and cloud based services that rely on Google Cloud infrastructure.
The company did not disclose when the fire occurred and provided no information regarding potential property damage or injuries linked to the incident. However, it acknowledged that the outage was directly connected to the emergency shutdown of networking equipment at the facility.
Google Cloud, one of the world’s leading cloud computing providers, supports a vast range of digital services, including data processing, enterprise applications and artificial intelligence platforms. The company competes globally with major cloud providers such as Amazon Web Services and Microsoft Azure.
As restoration efforts continued, Google Cloud stated that there was currently no workaround available for affected customers. The company said it was exploring additional traffic management and mitigation measures to reduce the impact and improve network performance while services were being restored.
The incident highlights the growing dependence of businesses and digital platforms on cloud infrastructure, where disruptions at a single facility can quickly affect users and organisations across multiple regions. Google Cloud has not yet provided a timeline for the full restoration of services.
