VASCO: Goa Airport Dhanamjaya Rao on Tuesday informed reporters that the Trolley and Wheelchair were a free service offered to passengers at Goa Airport while warning that strict action will be taken on employees if passengers are charged.
Rao speaking to the media, also urged the state government authorities to improve the infrastructure around the Goa airport in view of the G20 Summit.
“Trolley and Wheelchair is a free service that is offered to our passengers at Goa Airport. It is very unfortunate that a passenger with reduced mobility ( PRM ) Passenger recently complained that she was charged Rs 4000 by some people who are working at Goa airport. We immediately investigated and checked on the CCTV and suspended the staff on duty. While we condemn the incident, we appeal to the people to immediately bring to our notice if any of the passengers are charged for the trolley or the Wheelchair, which is a free service to our passengers at Goa Airport. Goa airport is dire on such issues, and a wheelchair is a prone service, especially to PRM Passengers,” said Rao.
Rao added that there was no change felt in the handling of flights even after Mopa Airport had begun operations
“We are receiving the same number of flights, and we have announced new international flights from Goa to Dubai in April. Domestic flights have also increased, and people are asking for more slots that are being approved. We have crossed the pre-Covid moments as of now, and there have been no differences in our flight operations,” said Rao.
“We are facing some issues like touts, unauthorised parking on the roadside by rent a car vehicles. We also see that some stretch of the road near the Airport is not proper, and there is a lack of illumination. We have discussed these issues in detail and placed them before the state authorities, and they are on the job. We expect the state government to help us improve the infrastructure around the airport in view of the G 20 summit. We have already started the beautification around the airport, improved the illumination inside the airport, carried out beautiful wall painting, and we have also started the branding of the G20 Summit,” said Rao.
“We have also taken up works on the expansion of the terminal building, which is in progress and is likely to be completed maximum by December, which will add to additional 2 million passengers taking our capacity to handle around 14 million passengers per annum,” said Rao.